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Exploring
factors affecting employee job satisfaction at bank for investment and
development of Viet Nam
Contents
ADVISOR’S
COMMENTS
DECLARATION
ACKNOWLEDGEMENTS
LIST
OF TABLES
LIST
OF FIGURES
ABSTRACT
CHAPTER
1: OVERVIEW
1.1
BIDV introduction
1.2
Context of the study: BIDV’s inside problems
1.3
Research problem statement
1.4
Research objectives
CHAPTER
2: LITERATURE REVIEW
2.1
Definitions of Constructs
2.1.1
Job satisfaction
2.1.2
Benefits
2.1.3
Work-related expectancies
2.1.4
Performance appraisal system knowledge
2.1.5
Supervison
2.2
Theories of Job Satisfaction
2.2.1
Maslow Hierarchy Theory
2.2.2
Herzberg’ Two-Factor Theory
2.2.3
Vroom’s Expectancy Theory of Motivation
2.2.4
Adams’s Equity Theory (1963)
2.2.5
Locke’s Range of Affect theory
2.3
Proposed research model and hypotheses
2.3.1
Proposed research model
2.3.2
Proposed research hypotheses
CHAPTER
3: RESEARCH METHODOLOGY
3.1
Sample
3.2
Measurement of variables
3.2.1
Benefits
3.2.2
Job satisfaction
3.2.3
Work-related expectancies
3.2.4
Performance appraisal system knowledge
3.2.5
Supervision
3.3
Data collection
3.4
Data Analysis
CHAPTER
4: RESEARCH FINDINGS
4.1
Construct Reliability
4.1.2
Main construct: Job satisfaction
4.1.2
Construct: Performance Appraisal System Knowledge
4.1.3
Construct: Work-related expectancies
4.1.4
Construct: Benefits
4.1.5
Construct: Supervision
4.2
Descriptive statistics
4.3
Correlations among variables
4.4
Hypothesis testing results
4.4.1
Proposed hypothesis H1
4.4.2
Proposed hypothesis H2
4.4.3
Proposed hypothesis H3
4.4.4
Proposed hypothesis H4
CHAPTER
5: DISCUSSION AND RECOMMENDATION
5.1
Discussion
5.2
Managerial implications
REFERENCES
APPENDIX
1
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